● HOLD

Hand & Stone

Fitness & Wellness · Est. 2004 · 500 US Locations
Ideal Investor: Service-industry operator seeking high-AUV wellness franchise
71
$579K – $872K
Total Investment
$50K
Franchise Fee
6.0%
Royalty Rate
500
US Units
Fitness & Wellness
Category
+8.0%
Growth Rate

What is Hand & Stone?

Founded in 2004, Hand & Stone operates 500 US locations providing massage, facials, and spa services through membership and day-use models. The franchise creates recurring revenue through customer loyalty and professional therapist networks.

Visit Hand & Stone franchise website

Investment & Fee Data

Investment Overview

Franchise Fee$50K
Total Investment$579K – $872K
Royalty Rate6.0%
Ad/Marketing Fund2.0%
Total Fee Burden8.0%

System Size & Growth

US Locations500
Unit Growth Rate+8.0%
Founded2004
Franchising Since2006
FDD Item 19Yes ✓

🔒 Premium Data Available

Avg Unit Volume (AUV)$1.4M
Owner Earnings$160K
SBA Default RateN/A
5-Year Survival90%
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💡 What This Means For You
The combined fee burden of 8.0% is within the industry average of 8-10%. Beyond the listed investment, expect approximately $220K in hidden costs (working capital, legal, insurance, tech fees) — bringing your realistic total closer to $946K.

Financial Performance & Risk Analysis

Financial Performance

Avg Unit Volume (AUV)$1.4M
Net Profit Margin14%
Est. Owner Earnings$160K
Breakeven12-18 months
Payback Period4-5 years

Capital Requirements & Operations

Liquid Capital Required$200K
Net Worth Required$500K
Staff Required15-25
Training4 weeks
TerritoryDesignated area
Multi-Unit RequiredNo
Term Length10 years

Risk & SBA Safety Data

SBA Default RateNo Data
5-Year Survival90%
Renewal Fee5% first year then 6%
Transfer FeeVaries
💡 Financial Analysis
A revenue-to-investment ratio of 1.9x is solid and in line with industry norms. At estimated owner earnings of $160K/year, the simple payback period is approximately 4.5 years.
🔒

Premium Data

AUV, owner earnings, SBA default rates, breakeven analysis, and operational details for Hand & Stone.

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Due Diligence Deep Dive

The data franchise brokers don't show you — real costs, owner lifestyle, franchisee satisfaction, exit options, and FDD transparency.

💰 True Cost of Ownership

Working Capital (6 mo)$96K
Legal & Accounting$20K
Insurance (Annual)$25K
Tech/Software (Monthly)$2K/mo
Lease Deposit Est.$50K
Grand Opening$20K
Total Hidden Costs$220K

👤 Owner Reality Check

Hours Per Week40-50
Absentee Owner Friendly?Yes ✓
Manager-Run Possible?Yes ✓
Seasonal VariationModerate
Labor Cost (% of Revenue)25%
Owner-managed operations. Expect to invest 40-50 hours per week managing day-to-day activities, staff oversight, customer acquisition, and brand compliance. Focus on operational efficiency and franchisee standards adherence.

📊 Franchisee Health

Satisfaction Score72/100 (Good)
Annual Turnover Rate6.0%
Litigation Count (Item 3)12 cases
5-Year Closure Rate4%
Avg Franchisee Tenure7 years
Franchisee AssociationYes ✓

🚪 Exit Strategy & Resale

Resale Value Multiple2.0-3.0xx earnings
Transfer RestrictionsFranchisor approval required; right of first refusal
Non-Compete Period2 years
Non-Compete Radius5 miles
Avg Time to Sell8-14 months
Exit DifficultyModerate

📋 FDD Transparency Report

Item 19 QualityModerate
Item 19 Includes:
✓ Average unit volume
✓ Member acquisition costs
Territory ProtectionModerate
Territory scope varies by location; moderate exclusivity provided
Required Suppliers?No
Supplier Markup RiskNone
Renewal Terms10-year term; renewal terms subject to brand standards compliance

🚩 FDD Red Flags & Green Flags

⚠️ Watch Out For:
Moderate fee structure (8.0% total)Litigation count: 12 cases
✅ Positive Signals:
Item 19 comprehensive financial disclosureEstablished system with strong unit baseTrack record data available
🔍

Due Diligence Data

Hidden costs, owner hours, franchisee satisfaction, exit strategy, FDD red flags — the data that matters for Hand & Stone.

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AI Disruption Risk Assessment

🛡️ AI Disruption Risk: Very Low

10/100
AI-Proof Disruption Timeline: 10+ years High Risk
Very low risk. Massage and spa services are hands-on, touch-based work. AI cannot replicate these services. The franchise model is protected by the fundamental nature of the service.
AI Threats:
Massage and spa services require trained professionals and physical touch
Defensive Moat:
Real estate, trained therapist and massage network, brand reputation, customer loyalty, service quality.
🤖

AI Risk Analysis

See how AI will impact Hand & Stone over the next 5-10 years — threats, moats, and disruption timeline.

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Territory Saturation Analysis

0.15
Units per 100K pop.
0.04x
Saturation Index
vs. Fitness & Wellness avg (3.36/100K)
36
States with Presence
Low Saturation
Hand & Stone has significant whitespace opportunity relative to its category.

Geographic Distribution

No units
High density

Most Saturated States

State Units Population Per 100K
Wyoming12581,0002.07
Alaska13733,0001.77
Vermont11645,0001.71
North Dakota11781,0001.41
South Dakota11887,0001.24

Least Saturated States

State Units Population Per 100K
California2039,029,0000.05
Texas2330,503,0000.08
Florida2423,555,0000.10
Michigan119,998,0000.11
Georgia1211,370,0000.11

Growth Opportunity States

High-population states where Hand & Stone has minimal or no presence — potential expansion territories.

North Carolina New Jersey Tennessee Missouri Minnesota
🗺️

Premium Territory Intelligence

Interactive density heatmap, saturation metrics, and growth opportunities for Hand & Stone.

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Investment Thesis

Hand & Stone carries a HOLD signal with a FutureScore of 71/100. The highest-AUV massage/spa franchise at $1.36M. The membership model drives predictable recurring revenue. The 20% military discount and graduated royalty (5% first year, then 6%) ease the onboarding period.

Ideal Investor Profile: Service-industry operator seeking high-AUV wellness franchise

Strengths

$1.36M AUV — highest in massage/spa500+ unitsMembership-based recurring revenue20% military discount

Risk Factors

Therapist recruitmentLabor intensive8% total fees

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